Reference

How gkt99 Handles Your Personal Information

When you open an account with us, we collect only the information we need to run your account, process your payments through bKash, Nagad or Rocket, and keep your session secure.

Account data kept securebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYour rights to access and request changesBangladesh-relevant data handling

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest, including the payment references linked to your bKash, Nagad or Rocket transactions. Account access uses OTP verification — when you log in from a new device, a one-time code is sent to your registered number before the session opens. This limits the risk of unauthorised access even if your password is compromised.

Cookie Use

We use session cookies to hold your lobby state and preference cookies to remember your chosen language and payment method. You can clear these from your browser at any time.

Data Retention

Active accounts retain full data. Closed accounts move to a reduced-record state after the regulatory retention period expires, at which point personal identifiers are removed from live systems.

Who to Contact

For any request to access, correct or delete your personal data, reach our support team via email or live chat. We will verify your identity before actioning any change.

Requesting Changes

Submit a written request with your registered account email and phone number. We will confirm receipt and carry out the change — or explain any legal reason we cannot — in writing.

What We Collect and Why We Need It

gkt99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details and account credentials when you register. When you make a deposit or withdrawal via bKash, Nagad or Rocket, we log the transaction reference and wallet number to verify the payment and match it to your account — we do not

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store your full mobile banking PIN or password. We also collect device identifiers, IP address and session activity to detect unusual access patterns and keep your account from being used without your knowledge. Cookies on our site track session state and your lobby preferences, not your
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personal identity beyond what you have already provided. We retain your account data for as long as your account remains active and for the period required by applicable regulations in the regions where we operate. Once you request account closure, we follow a documented retention schedule
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before purging your records. Any data shared with payment processors — such as the mobile money networks that operate bKash, Nagad and Rocket — is limited to what those processors need to complete your transaction. We do not sell, rent or trade your personal data to
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marketing firms or unrelated third parties. Availability of our services and the precise data obligations we hold depend on your local law and the eligible regions we are authorised to serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Support Send your data access or deletion request to our support email. We aim to acknowledge your request and respond with next steps within a reasonable timeframe.

Live Chat Open the live chat window inside your account dashboard to raise a privacy concern directly. Our team can flag your request to the right department without delay.

Account Settings Some data preferences — like marketing contact and cookie choices — can be adjusted directly inside your account settings without needing to contact support.

Common Questions About Your Privacy on gkt99

These are the questions we hear most often about how your personal data is used, stored and protected. If your question is not covered here, reach us through live chat or email.

We collect your name, mobile number, email address and account credentials. We also log your device type and IP address to secure your session against unauthorised access.

No. We record transaction references and wallet numbers to match payments to your account. Your mobile banking PIN or password is never requested or stored by us.

Yes. Submit a deletion request via email or live chat with your registered details. We will process it in line with our retention schedule and any applicable legal obligations in your region.

Send a data access request through our support email. After we verify your identity against your registered account, we will provide a summary of the personal data we hold.

Only with payment processors like the networks that run bKash, Nagad and Rocket, and only the minimum data needed to complete your transaction. We do not sell data to marketers.

Go to your account settings to update basic details, or contact support for changes that require identity verification. We will confirm the update by email once it is done.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountgkt99 Login InfoGkt99 Banking

How gkt99 Handles Your Personal Information

Data Handling, Cookies and Account Security

Cookie Use

Data Retention

Who to Contact

Requesting Changes

Reach Us About Your Data

Common Questions About Your Privacy on gkt99

01 What personal data does gkt99 collect when I register?

02 Does gkt99 store my bKash, Nagad or Rocket account PIN?

03 Can I ask gkt99 to delete my personal data?

04 How do I see what data gkt99 holds about me?

05 Does gkt99 share my data with third parties?

06 How can I update incorrect personal details on my account?

Privacy Policy

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